Billing Questions
How to change your billing information
Change your billing details in Your Account page
Generate a receipt or invoice
Need a copy of your receipt?
How do I request a refund?
Your eligibility for a refund depends on when you cancel and the type of subscription you purchased
Pay without a credit card
To make a payment without a credit card, you can contact us at info@shotdeck.com
Add Tax/VAT ID
How to add VAT/Tax ID
Does Shotdeck accept PayPal?
ShotDeck does not currently accept PayPal
Global Payment Issues
For customers outside of the United States that require a non-recurring payment, we now…
Redeem a gift subscription
For new subscribers: To redeem the gift subscription, open the email from the sender and…