How to change your billing information

Change your billing details in Your Account page

Generate a receipt or invoice

Need a copy of your receipt?

How do I request a refund?

Your eligibility for a refund depends on when you cancel and the type of subscription you purchased

Pay without a credit card

To make a payment without a credit card, you can contact us at

Add Tax/VAT ID

How to add VAT/Tax ID

Does Shotdeck accept PayPal?

ShotDeck does not currently accept PayPal

Global Payment Issues

For customers outside of the United States that require a non-recurring payment, we now…

Redeem a gift subscription

For new subscribers: To redeem the gift subscription, open the email from the sender and…