Will I lose my decks if I cancel?

When you cancel your ShotDeck subscription, you’ll have 30 days to resubscribe before your saved decks are permanently deleted.

What Happens to My Decks?

• During the 30-day period: Your decks will remain saved to your account. If you resubscribe within this window, you’ll regain access to them.
• After 30 days: Any decks you’ve created will be permanently deleted. You’ll also lose access to decks that other users have shared with you, but those decks will remain available to their owners and other collaborators.
• If you resubscribe after 30 days: You’ll be starting fresh, without access to any of your previous decks or their contents.

Important: Once your decks have been deleted, they cannot be recovered, even if you resubscribe at a later date.

How to Keep Your Decks

If you’d like to preserve your decks, you’ll need to reactivate your subscription within 30 days of cancellation.

1. Go to your Account Center.
2. Select Account & Billing.
3. Click Keep subscription if your subscription is still active, or Subscribe if it has expired.
4. Follow the prompts to continue or reactivate your subscription.

Resubscribing within the 30-day window will preserve your saved decks and access to shared decks, so you can pick up where you left off.